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Thread Tools | Display Modes |
24 May 2004, 17:47 (Ref:981595)
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#1 | ||
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Racer
Join Date: Apr 2004
Posts: 305
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Tickets haven't arrived - time to panic?
I ordered my tix on the official website in February and still haven't received them. I'm slightly concerned given the fact I live very overseas! Any thoughts?
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24 May 2004, 17:50 (Ref:981599)
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#2 | |
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Veteran
Join Date: Jan 2002
Posts: 1,356
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I presume you mean Le Mans?
did you get a confirmation letter that your ticket purchase was being processed? |
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__________________
In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move
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24 May 2004, 17:53 (Ref:981605)
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#3 | ||
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Racer
Join Date: Apr 2004
Posts: 305
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Sorry, yeah, Le Mans. Didn't get a confirmation letter yet.
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24 May 2004, 18:08 (Ref:981626)
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#4 | |
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Veteran
Join Date: Jan 2002
Posts: 1,356
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Small problem them I think, I'm sure those who have been before will be able to confirm whether all orders are confirmed, I got a leter back the following week, would suggest if in doubt, phone them.
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__________________
In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move
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24 May 2004, 18:20 (Ref:981647)
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#5 | ||
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14th
1% Club
Join Date: Jul 2001
Posts: 44,195
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Every year we experienced problems getting tickets from the ACO. Ring them up and they have lost your order or done it wrong. Considering that you can use them for the practice day it is a bit daft. I'm not joking either, every year for the last four or five has created one problem after another.
Eventually we gave up with the club and this year we bought them from an independent company. We now have them no problem and the little extra was worth it for the ease and the peace of mind. |
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__________________
Brum brum
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24 May 2004, 18:22 (Ref:981653)
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#6 | ||
 Race OfficialVeteran
Join Date: Dec 2002
Posts: 3,167
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You can send an e-mail to "ticket@lemans.org" for the attention of Madame Marie-France Pignard or Emilie-Jane Renaudin.
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__________________
BoP = egalitarianism
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24 May 2004, 18:42 (Ref:981680)
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#7 | ||
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Racer
Join Date: Apr 2004
Posts: 305
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Well, just sent an email to "ticket@lemans.org" and also one to "market.web@lemans.org". I also faxed all my info with my rudimentary French. I tried calling too, but it said all lines were busy and I should call back. I got a confirmation email on April 29th saying tix would be mailed within 10 days, but it only listed my parking pass, not the other tickets.
It's all a bit of a mess, I think... Last edited by neiltbag; 24 May 2004 at 18:42. |
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24 May 2004, 18:50 (Ref:981695)
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#8 | ||
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Race Official Veteran
Join Date: Dec 2002
Posts: 3,167
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Don't worry Neiltbag, this adventure happened to me several years ago. Two weeks before the race, I had been told that my tickets were at the ACO office. I took them just before getting in the track enclosure.
You can write your e-mail to ACO in English. |
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__________________
BoP = egalitarianism
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24 May 2004, 19:10 (Ref:981725)
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#9 | ||
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Racer
Join Date: Apr 2004
Posts: 305
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Thanks Pascal for the words of encouragement. I'm sure it will be fine.
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24 May 2004, 19:34 (Ref:981761)
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#10 | ||
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Veteran
Join Date: May 2002
Posts: 1,234
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I'll say as long as you've received confirmation, there's no real reason to panic
if they mailed them recently, they really should come soon. But I think it must be hard to be 2 weeks before such a long trip and still having no tickets ... each year, I take my general enclosure at the gate, because I'm sure tickets wouldn't be here for test day. if you try to phone them, take care of the time differences between you and them... you should try from 11pm PST (= 8am CET) to 9am PST(= 6pm CET) |
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__________________
bernard
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25 May 2004, 05:08 (Ref:982155)
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#11 | |||
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Ten-Tenths Hall of Fame
Veteran
Join Date: Feb 2002
Posts: 9,482
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Re: Tickets haven't arrived - time to panic?
Quote:
I did encountered those problems last years, and don't trust ACO anymore, prefering to get confirmations and tickets at the desk. I'm particulary concerned by the fact that you did have confirmation only for the parking. What did you order precisely ? - parking : OK - grandstands ? Which one ? - layby ? Which one ? |
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25 May 2004, 07:54 (Ref:982249)
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#12 | ||
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Racer
Join Date: Oct 2001
Posts: 436
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Without meaning to sound pesimistic, I think the ACO have had one or two database problems or the like this year. My club 24 renewal came through with someone elses car details on them and when I did rejoin, via the web I was sent someone elses membership card and credit card receipt! However, they were very quick to respond to my email enquiries and did put things right very quickly.
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25 May 2004, 08:19 (Ref:982273)
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#13 | ||
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Veteran
Join Date: Jan 2002
Posts: 589
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Perhaps I'm unique (ask the wife!) but I've never had a problem with tickets or club membership with the ACO. They have always been very helpful and polite.
FG |
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25 May 2004, 08:43 (Ref:982294)
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#14 | |||
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Registered User
Racer
Join Date: Jan 2003
Posts: 152
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Re: Tickets haven't arrived - time to panic?
Quote:
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25 May 2004, 15:30 (Ref:982665)
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#15 | ||
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Rookie
Join Date: May 2004
Posts: 27
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3 Technopark Le Mans camping tickets for sale
Due to change of plans we have 3 tickets for the Technopark camp site for sale at this years 24 hours. Face value £37.50. Open to sensible and reasonable offers.
Cheers Andrew email: andrew@we-are-smiths.co.uk |
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__________________
Racing 24 7 Car 24 2004 Evo Caterham Academy
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25 May 2004, 17:15 (Ref:982771)
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#16 | ||
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Racer
Join Date: Apr 2004
Posts: 305
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Paid by credit card. I ordered 3 gen admission, 3 tickets for the stands, and a blue parking.
I got a reply today saying they sent the tix on May 10th, but to my mind it shouldn't take 15 days to get from France to the USA... I'll give it 2 more days then start kciking up a fuss with them. |
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25 May 2004, 17:34 (Ref:982794)
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#17 | ||
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Team Crouton
1% Club
Join Date: Oct 2001
Posts: 40,008
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Face value or below + p&p then....
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__________________
280 days......
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25 May 2004, 17:41 (Ref:982806)
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#18 | ||
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Team Crouton
1% Club
Join Date: Oct 2001
Posts: 40,008
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I had problems the one and only time I ordered tickets direct from the ACO. Had to ring them time and time again - I eventually got hold of Mme Fournier and she sorted it for me.
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__________________
280 days......
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25 May 2004, 18:37 (Ref:982847)
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#19 | ||
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Rookie
Join Date: May 2004
Posts: 27
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Aysedasi
Havn't been back to check replies for a few days so just picked up on responses. To put the record straight this is a genuine sale not an attempt at profiteering. We bought these tickets direct from the ACO as we couldn't get into our favourite and regular haunt of Houx, we are creatures of a longstanding habit. Technopark seemed a better option than Beausejour. Cut a long story short we managed to get tickets for Houx last week. So happy to move these on at face value. If this is a genuine offer ar face value then you've got a deal. Special recorded delivery will be £3.75 to a UK address which i'll throw in. PM me your contact details and we can conclude the deal. The offer of a cold one or two from our cellar over the weekend stands. Cheers. Andrew |
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__________________
Racing 24 7 Car 24 2004 Evo Caterham Academy
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25 May 2004, 19:34 (Ref:982916)
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#20 | ||
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Team Crouton
1% Club
Join Date: Oct 2001
Posts: 40,008
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Sorry to sound cynical Andrew, but this time of year we get profiteers on the board and we have to stamp it out. I feel sure someone will take you up on your offer (probably before the night is out). And well done on getting your favourite spot!
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__________________
280 days......
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26 May 2004, 02:01 (Ref:983310)
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#21 | ||
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Veteran
Join Date: Feb 1999
Posts: 12,451
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Apparently they don't understand how long the mail takes to get to North America. I have always had that problem with them -- once I got my tickets the day before we left!
Now of course I go as media, which is a panic of a totally different kind. |
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__________________
"If we won all the time, we'd be as unpopular as Ferrari, and we want to avoid that. We enjoy being a team that everybody likes." Flavio Briatore
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26 May 2004, 09:05 (Ref:983552)
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#22 | ||
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Registered User
Racer
Join Date: Jan 2003
Posts: 152
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 Used them for the first time this year just for Grandstand tickets, got them 2 weeks ago no problem and NO SURCHARGE
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26 May 2004, 11:07 (Ref:983697)
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#23 | ||
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Rookie
Join Date: Apr 2003
Posts: 43
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My tickets were also posted out to me on the 10th May and they arrived on the 24th May (France to England) so I would expect at least a cfew days extra for them to reach you in the States. Hope this helps. But lets face it they should be sent out prior to the test weekend if booked before then, as it is included in the ticket admission.
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26 May 2004, 14:31 (Ref:983935)
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#24 | |||
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Ten-Tenths Hall of Fame
Veteran
Join Date: Feb 2002
Posts: 9,482
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Quote:
But the mail is slow between the continents (I experimented it with Paul)... be patient now, you'll have your tickets on time IMHO... |
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26 May 2004, 15:57 (Ref:984047)
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#25 | ||
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Rookie
Join Date: May 2004
Posts: 8
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Le Mans Tickets
This will be my 30th Le Mans and am still young! but this is the 1st time I have ever been so late receiving tickets. Has anybody had any experience of going to the race before their tickets have arrived and if so how did they get in.
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